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Customer
A not-for-profit parish and attached school.
Challenge
Implement a standardized approach to IT management whilst providing
a cost effective solution to repair inoperable PC’s.
Solution
Install security measures to protect students from questionable
content and ensure security of sensitive data. Develop a highly
organized and secure network infrastructure to lower repair costs.
Install wireless coverage to support laptops. Provide 24-hour system
support.
Benefits
Ensure reliability of data to support efficient operation of school
and parish. Promote efficient and reliable teaching. Streamline
operational processes. Reduce maintenance costs.
“In the year since the system has been in place, we have
not had to re-format a computer due to problems, The systems are
centrally managed and support requests can be handled in hours
instead
of days.”
- Parish Managing Director |
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Parish and
School Learns Powerful Lessons in Computer Security and Lowers
Maintenance Costs.
This Connecticut Parish and private school is well known for
its reputation of providing educational excellence to its parishioners.
In the spirit of continuing that trend of excellence, the school
and parish officials wished to audit the IT environment in hopes
of uncovering possible security risks while standardizing operations
to make it more efficient for learning.
Many of the computers in the environment were late model units
capable of servicing current demand, yet there was no was centralized
approach to managing the machines. This meant that each machine
needed to be serviced from directly in-front of the machine,
spiking support costs and causing long delays in service response.
Faculty were often frustrated by the lack of consistency in the
environment making it difficult to adapt the specific issues
each classroom faced. Because the technology was not always reliable,
faculty often relied on other methods to conduct their lessons
often turning to more traditional methods.
An Audit Provides Distressing Information
The Parish requested that IT Technology evaluate their
system and provide industry comparisons to enable decision makers
to formulate appropriate action. During this evaluation, IT Technology conducted
an audit of the total system providing an inventory of technology
and recommendations for replacement and repair. IT Technology
also provided a full security analysis of the environment pointing
out internal and external weaknesses and primary areas of concern
for their industry.
Management Authorizes IT Technology to Act To Protect
Information and Student Body
Officials authorized IT Technology’s proposal to
create a centralized approach to IT Management. At the heart
of the new model was a highly organized and secure network infrastructure
allowing the environment to be centrally managed. Machines that
were not salvageable were donated due to their higher long term
support costs. New computers were purchased using non-profit
discounts and strategically placed in a manner than ensured standardization
and lower long term costs.
A New Proactive Solution that is Secure, Cost Effective,
and Flexible.
As the Parish and school approaches year two, they have a stable
infrastructure with a newly deployed environment and no longer
have to concentrate on repairs to existing equipment. The Parish
can now concentrate on ways to leverage their technology more
effectively and focus on new projects.
Teachers are able to plan with confidence and are using their
PC’s, not only for administrative tasks, but also in lessons
with student participation.
In short, a new relationship was forged between the student and
the PC. They are now partners in learning. IT Technology is
proud to be a part of that partnership, too. |
